Frequently asked questions...

Do you still sell 2024 - 2025 planners?

Yes! Just purchase a planner advertised on our website as 2025-26 and send us an email quoting your order number. Our manufacturers can swap the inside pages for you! 

Do you offer discounts? 

We offer a range of exclusive discounts for those educators & schools that would like to purchase a significant amount of planners. 

Get a FREE tear-off pad when you spend over £55 on any planner or notebook. (You must add your chosen tear-off pad to the cart before checkout). 

10% off orders over £100 - use 'TIDYSCHOOL10'
15% off orders over £150 - use 'TIDYSCHOOL15'

How thick are the pages in Tidy Think planners? 

The page thickness in our planners is tailored to match the style of planner you select, ensuring an optimal balance of comfort and functionality.

Book-Style Planners  – 80gsm paper. Designed for a smooth, flat-laying experience, allowing educators to keep their planners open without pages curling or lifting. 
 
Spiral-Style Planners (excluding Academic Diary) – 120gsm paper. Crafted for durability and to prevent ink bleed-through, providing a sturdy and reliable surface for writing.

How long does it take to receieve my planner? 

Our planners are made to order, ensuring you receive a product that is freshly produced. This means our total shipping timeframe includes both production and delivery periods.

Production Time
Orders placed directly through our website require up to 10 working days for production, based on an order originating from the UK.

 For orders placed from outside the UK, production and delivery may take significantly longer.

Shipment - Royal Mail Tracked 48 -  2 days

Overall, the average order may take 1-2 weeks from the time of purchase to arrival.

Why have a received a parcel with only some of the products in ordered? 

To offer the best value without compromising on quality, we source products from different manufacturers. This approach may result in your order being delivered in separate packages. By working with multiple manufacturers, we can provide high-quality products at competitive prices tailored to meet the needs of educators.

Why am I being charged for shipping when you advertise free shipping? 

There will be a shipping fee for those customers residing outside the UK. 

If you believe you have been quoted an unusually high shipping fee please get in touch so we can check this for you. 

Can I change the details of my order after purchase? 

After an order is placed, it is immediately sent to our manufacturers for printing. As a result, requests to modify an order (e.g., personalisation, shipping address, etc.) cannot be guaranteed.

However, we will do our best to accommodate reasonable changes if the request is made within 12 hours of purchase.

 We encourage customers to carefully review their order before finalising it.

What is the difference between the Teacher Planner and Teacher Planbook?

Our Teacher Planner and Planbook are identical apart from how the weekly spread appears. See our run-through video in the 'Which Planner' section for clarity. 

Teacher Planner - The double A4 spread is dedicated to plenty of space for planning. There is also some space for notes and to-dos. (First image)

Teacher Planbook - One side of the double A4 spread is dedicated to week planning. The other side is dedicated to to-dos, notes and staff briefing space. (Second image)